F&B Service Staff

Sandy Land Hotel & Resorts, Cox’s Bazar, is looking for motivated, professional, and guest-focused Food & Beverage Service Staff to join our restaurant and F&B operations. We welcome applications from candidates interested in the following positions: Waiter / Waitress F&B Captain F&B Supervisor The selected candidates will be responsible for providing excellent food and beverage service, maintaining high standards of guest satisfaction, and supporting smooth daily restaurant operations.

Waiter / Waitress Welcome guests warmly and provide professional table service. Present menus and explain food and beverage options when required. Take guest orders accurately and communicate them to the kitchen/bar. Serve food and beverages according to hotel service standards. Check guest satisfaction during service. Clear and reset tables efficiently. Maintain cleanliness and hygiene of the restaurant and service areas. Assist with buffet service, banquets, events, and other F&B operations. Handle guest requests politely and promptly. Follow food safety, hygiene, and hotel operating procedures. F&B Captain Supervise the assigned service section and service team. Allocate duties to Waiters/Waitresses and ensure proper service coverage. Monitor table setup, service sequence, and guest satisfaction. Assist team members during busy service periods. Ensure food and beverages are served according to established standards. Coordinate with the kitchen, bar, cashier, and other departments. Handle guest requests and resolve routine service issues professionally. Monitor restaurant cleanliness, mise en place, and equipment. Assist with opening and closing procedures. Train and guide junior F&B service staff. F&B Supervisor Supervise daily restaurant and F&B service operations. Lead and coordinate Waiters/Waitresses, Captains, and other service staff. Prepare duty assignments and monitor staff attendance and performance. Ensure excellent guest service and maintain hotel service standards. Monitor restaurant setup, cleanliness, hygiene, and service quality. Coordinate effectively with Kitchen, Front Office, Housekeeping, and other departments. Handle guest complaints and service issues professionally. Monitor food and beverage service procedures and operational standards. Assist management with staff training and performance development. Support inventory control, equipment management, and daily operational reporting. Ensure compliance with hotel policies, food safety, hygiene, and workplace procedures.

For Waiter / Waitress: Previous experience in a hotel, resort, restaurant, or similar F&B environment is preferred. Fresh candidates with relevant hospitality training may also be considered. Good communication and customer-service skills. Friendly, energetic, and professional attitude. Ability to work in a fast-paced environment. For F&B Captain: Previous experience as a Captain, Senior Waiter, or similar position. Good knowledge of restaurant and hotel F&B service. Ability to lead and guide a service team. Strong communication and guest-handling skills. Ability to work effectively during busy operations. For F&B Supervisor: Previous supervisory experience in hotel, resort, restaurant, or F&B operations. Diploma/Degree in Hotel Management, Hospitality, or a related field is preferred. Strong leadership and team-management skills. Good knowledge of restaurant service standards and F&B operations. Excellent guest-service and problem-solving abilities. General Requirements Good command of Bengali and basic-to-good English communication. Professional appearance and personal hygiene. Positive attitude and willingness to learn. Ability to work shifts, weekends, public holidays, and during peak seasons. Hospitality experience in a hotel or resort will be an advantage.