Food and Beverage Restaurant Service: Basic Waiter’s Training

About This Course
The role of a waiter carries many responsibilities that are crucial to the successful operation of a restaurant. From the initial welcome of guests to the in-depth knowledge of glassware, crockery, cutlery and the details of silver service, each aspect plays a part in customer satisfaction. Gain a thorough understanding of the basic training required for waiters in this introductory-level hospitality course.
Course Description
What does it take to become a world-class waiter? The world of hospitality is complex and detail-oriented – with care and attention paid to every aspect of service. This course delves into the types of equipment used to the kinds of service and responsibilities of a waiter. Expand your knowledge of the restaurant business with this insightful hospitality course. We will discuss service categories, looking at techniques specific to each type. We will also explore silver service in detail.

Next, we will introduce you to specialised restaurant equipment and its uses. You will learn to use and maintain the different kinds of glassware, standard bar equipment, crockery and cutlery used in a high-end restaurant. Once we have studied each category in detail, we will explore the procedure for preparing the table before service and setting it with appropriate cutlery and crockery. Other facets of a waiter’s responsibilities are examined, from greeting guests on arrival to escorting them to the table. This course will also showcase the approach for upselling and suggestive selling in premier restaurants and how this helps create trust and goodwill with the guest.

The essential function of the hospitality industry is to serve food and drink to people to satisfy their various tastes and demands. The main aim is to achieve customer satisfaction. You can accomplish this through effective restaurant service, delivered efficiently with good presentation, selling and handling skills. Aspiring waiters, managers or anyone interested in the restaurant industry will find this course particularly useful. So upgrade your hospitality skills and start this basic waiter’s training course today.