Front Desk Executive

Responsibilities

Greet and welcome guests as soon as they arrive at the office, directing them to the appropriate person and office.
Answer, screen, and forward incoming phone calls in a professional manner.
Ensure the reception area is tidy and presentable, with all necessary stationery and materials.
Receive, sort, and distribute daily mail and deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk.
Schedule and manage appointments and meeting room bookings.
Perform other clerical duties such as filing, photocopying, and transcribing.
Provide basic and accurate information in-person and via phone or email.
Assist with administrative and ad-hoc tasks as required by management.

Qualifications

Proven work experience as a Receptionist, Front Office Representative, or similar role.
Proficiency in the Microsoft Office Suite.
A professional attitude and polished appearance.
Excellent written and verbal communication skills in English.
Strong organisational skills with the ability to multi-task and prioritise effectively.
A customer service-oriented mindset with a proactive and resourceful approach to problem-solving.
A high school diploma or equivalent; additional certification in office management is a plus.

Benefits

A competitive salary and benefits package will be offered to the successful candidate, commensurate with their experience and skills.